FREQUENTLY ASKED QUESTIONS
Why book with Kiss by Katie?
Our goal is to provide outstanding service to you at your desired location so that any stress or worry about traveling to a salon is completely eliminated. As a boutique business, we make it a point to have open communication with all of our brides and clients. Behind every email or text is a the heart of a proud business owner, so any questions or changes to the day of is a quick adjustment on our end! Our team accommodates large bridal parties, ensuring that all your girls look beautiful & feel fabulous.
We go the extra mile by bringing the best tunes to get ready to, as well as providing a day-of timeline so that your big day runs smoothly and on schedule! Our products are always of the highest quality to ensure that your hair + makeup lasts all day and night leaving you picture perfect at every moment!
How doI book?
Because we book up to a year in advance, we require a signed proposal + contract
with a 50% nonrefundable deposit of your total services.
All appointments remain unreserved with Kiss by Katie until your contract & retainer have been received.
What is considered Peak Season?
In Texas, peak wedding season is divided into two seasons: Spring & Fall.
The Spring months include March, April, & May while the Fall months include September, October, & November.
If your wedding falls in one of these months, the {day of} minimum applies to your appointment.
If your wedding falls outside of these months, a 6 service minimum applies including bridal services.
Do you offer discounts?
Although we don't offer discounts based on volume, services are promoted through booking hair and makeup as a package.
We also offer bonus items with each appointment such as false lashes, neck bronzing, chest glow,
veil placement, and hair extensions/pieces if applicable.
What if I don't know how many people need services?
All appointment times, artists, & products are booked based on the information within your proposal.
After your contract has been signed, services may only be added at the artist's discretion, if time allows.
Any decrease in services will still render the same original balance outlined in the proposal.
Do you offer partial makeup applications?
In order to ensure the cohesion, quality, and longevity of your makeup, we do not offer "partial makeup".
Why are trials required?
Trial runs are extremely important for all of our brides-to-be.
It allows our clients to work closely with our artists to create a personalized, unique aesthetic, prior to the big day.
We always recommend utilizing your trial for an engagement session, bridal portraits, rehearsal dinner, etc.
Since weddings are usually booked Friday-Sunday, most trial runs are held Monday-Thursday.
How should I show up to my appointment?
We ask that you come to your appointment with a squeaky clean face, no makeup on, and 100% dry hair.
If booked for a hairstyle, we prefer that you wash and dry your hair the night before.
Check out our prep page to get the full scoop on how to prepare for your upcoming appointment.
How long will my appointment last?
Although every appointment is different, each service is allotted 45 mins at the time of booking.
How is gratuity handled?
Gratuity is included in your proposal at 15% of total services , and is fairly distributed among our team!